{"id":10778,"date":"2024-09-02T15:53:15","date_gmt":"2024-09-02T13:53:15","guid":{"rendered":"\/ifen\/?page_id=10778"},"modified":"2025-03-27T12:48:22","modified_gmt":"2025-03-27T11:48:22","slug":"faq","status":"publish","type":"page","link":"\/ifen\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":" \r\n\r\n<section  class=\"wp-block-section     alignwide    \"\r\n    >\r\n\r\n    \r\n        <div class=\"acf-innerblocks-container\">\n\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"height:100px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"height:100px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"height:100px\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-toggle  root-eb-accordion-xlcx9\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-xlcx9 \"><div class=\"eb-accordion-container eb-accordion-xlcx9\" data-accordion-type=\"toggle\" data-tab-icon=\"fas fa-angle-right\" data-expanded-icon=\"fas fa-angle-down\" data-transition-duration=\"500\"><div class=\"eb-accordion-inner\">\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-qwgye eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-xlcx9\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-xlcx9\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-xlcx9\"><h3 class=\"eb-accordion-title\">\u00c0 quel public le site de l&rsquo;IFEN s&rsquo;adresse-t-il ?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-xlcx9\"><div class=\"eb-accordion-content\">\n<p>Le site de l&rsquo;IFEN s&rsquo;adresse&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>au personnel enseignant, au personnel \u00e9ducatif et psycho-social et au personnel coordonnant et dirigeant de l&rsquo;\u00c9ducation nationale du Grand-Duch\u00e9 du Luxembourg&nbsp;;<\/li>\n\n\n\n<li>aux prestataires de formation qui souhaitent proposer \u00e0 l&rsquo;IFEN une activit\u00e9 de formation continue ou d&rsquo;insertion professionnelle.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-nx6e0 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-xlcx9\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-xlcx9\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-xlcx9\"><h3 class=\"eb-accordion-title\">Pourquoi utiliser un espace MyIFEN (compte en ligne) ?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-xlcx9\"><div class=\"eb-accordion-content\">\n<p><strong>Votre espace MyIFEN \u00ab&nbsp;Participant&nbsp;\u00bb vous permet de :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>s\u00e9lectionner les formations qui suscitent votre int\u00e9r\u00eat en vue d\u2019une inscription ult\u00e9rieure ;<\/li>\n\n\n\n<li>vous inscrire en ligne \u00e0 une formation ;<\/li>\n\n\n\n<li>consulter le d\u00e9tail des formations auxquelles vous \u00eates inscrits ;<\/li>\n\n\n\n<li>consulter votre calendrier de formation \u00e0 l&rsquo;IFEN ;<\/li>\n\n\n\n<li>t\u00e9l\u00e9charger vos attestations et relev\u00e9s de participation aux formations suivies ;<\/li>\n\n\n\n<li>consulter vos informations personnelles et d&rsquo;en demander la mise \u00e0 jour si besoin.<\/li>\n<\/ul>\n\n\n\n<p><strong>Votre espace MyIFEN \u00ab&nbsp;Formateur&nbsp;\u00bb vous permet&nbsp;de :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>proposer \u00e0 l&rsquo;IFEN une formation ;<\/li>\n\n\n\n<li>consulter le d\u00e9tail des formations que vous dispensez ;<\/li>\n\n\n\n<li>consulter votre calendrier de formation \u00e0 l&rsquo;IFEN ;<\/li>\n\n\n\n<li>t\u00e9l\u00e9charger votre relev\u00e9 de formations dispens\u00e9es ;<\/li>\n\n\n\n<li>consulter vos informations personnelles et d&rsquo;en demander la mise \u00e0 jour si besoin.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-oazb7 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-xlcx9\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-xlcx9\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-xlcx9\"><h3 class=\"eb-accordion-title\">Comment acc\u00e9der \u00e0 son espace MyIFEN ?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-xlcx9\"><div class=\"eb-accordion-content\">\n<p>Si vous \u00eates agent du minist\u00e8re de l&rsquo;\u00c9ducation nationale, de l&rsquo;Enfance et de la Jeunesse, cliquez sur \u00ab S&rsquo;identifier \u00bb puis entrez vos donn\u00e9es IAM. Vous \u00eates d\u00e8s lors connect\u00e9 \u00e0 votre compte. Aucune autre d\u00e9marche n&rsquo;est \u00e0 faire.<\/p>\n\n\n\n<p>Si vous n&rsquo;\u00eates pas agent du minist\u00e8re de l&rsquo;\u00c9ducation nationale, de l&rsquo;Enfance et de la Jeunesse, vous devez cr\u00e9er un compte. Pour cela, merci de bien vouloir prendre contact aupr\u00e8s de l&rsquo;IFEN.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-b0twu eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-xlcx9\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-xlcx9\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-xlcx9\"><h3 class=\"eb-accordion-title\">Qu&rsquo;est-ce qu&rsquo;un identifiant IAM ?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-xlcx9\"><div class=\"eb-accordion-content\">\n<p>L&rsquo;identifiant <a href=\"https:\/\/ssl.education.lu\/iam\/\" target=\"_blank\" rel=\"noreferrer noopener\">IAM<\/a> (Identity and Access Management) est un identifiant \u00e9lectronique attribu\u00e9 par le minist\u00e8re de l&rsquo;\u00c9ducation nationale, de l&rsquo;Enfance et de la Jeunesse. Il vous permet de vous connecter \u00e0 votre espace MyIFEN sur le site de l&rsquo;IFEN.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-r7pjn eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-xlcx9\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-xlcx9\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-xlcx9\"><h3 class=\"eb-accordion-title\">Que faire en cas d\u2019oubli de mon mot de passe IAM ?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-xlcx9\"><div class=\"eb-accordion-content\">\n<p>Si vous avez oubli\u00e9 votre mot de passe IAM, il est possible de demander un nouveau code d&rsquo;activation de votre compte IAM \u00e0 partir ce <a href=\"https:\/\/ssl.education.lu\/iam\/?action=newcode\" target=\"_blank\" rel=\"noreferrer noopener\">lien<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-item eb-accordion-item-t15y3 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-xlcx9\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-xlcx9\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-xlcx9\"><h3 class=\"eb-accordion-title\">Comment m&rsquo;inscrire \u00e0 une formation ?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-xlcx9\"><div class=\"eb-accordion-content\">\n<p>Pour vous inscrire \u00e0 une formation, vous devez au pr\u00e9alable vous identifier sur votre espace MyIFEN.<\/p>\n\n\n\n<p>Si votre espace \u00ab\u00a0MyIFEN\u00a0\u00bb n\u2019est pas accessible, vous pouvez vous inscrire \u00e0 une formation en compl\u00e9tant ce <a href=\"http:\/\/www.edulink.lu\/b6uo\" target=\"_blank\" rel=\"noreferrer noopener\">formulaire<\/a>.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div aria-hidden=\"true\" class=\"wp-block-fsb-flexible-spacer fsb-flexible-spacer\"><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--lg\" style=\"height:100px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--md\" style=\"height:100px\"><\/div><div class=\"fsb-flexible-spacer__device fsb-flexible-spacer__device--sm\" style=\"height:100px\"><\/div><\/div>\n\n<\/div>    \r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"class_list":["post-10778","page","type-page","status-publish","hentry"],"acf":{"espace_type":[]},"_links":{"self":[{"href":"https:\/\/ssl.education.lu\/ifen\/wp-json\/wp\/v2\/pages\/10778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssl.education.lu\/ifen\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ssl.education.lu\/ifen\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ssl.education.lu\/ifen\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ssl.education.lu\/ifen\/wp-json\/wp\/v2\/comments?post=10778"}],"version-history":[{"count":6,"href":"https:\/\/ssl.education.lu\/ifen\/wp-json\/wp\/v2\/pages\/10778\/revisions"}],"predecessor-version":[{"id":15295,"href":"https:\/\/ssl.education.lu\/ifen\/wp-json\/wp\/v2\/pages\/10778\/revisions\/15295"}],"wp:attachment":[{"href":"https:\/\/ssl.education.lu\/ifen\/wp-json\/wp\/v2\/media?parent=10778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}